New York City, NY
+1 (281) 217 9348
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New York City, NY
+1 (281) 217 9348
Apply today
World-class workforce recruiters

US-Based Outsourcing

Specialists Professionals Recruiters Company

Fully vetted and qualified work from home agents for all your campaign needs
Product knowledge management as it evolves to drive the best results
Tele-agent management to perform to your KPIs
Get a call from Market Value todayLearn more
ADT Security
NYC health
311
DMV
AGR Energy
S&P Data
Sirius XM
Cox Communications

Delivering world-class outsourced call center needs

With over 20+ experience in the outsourcing industry, Market Value leads in onshore B2B and B2C tele-agents.

About us
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Our expertise

Services we offer (but are not limited to) include:

Prospecting
Lead generation
Appointment setting
Inbound and outbound sales
Customer care
Customer retention
Contact us today

Latest Positions

Security
Sales & Customer Service Agent - Inbound (Existing Customers)

Sales & Customer Service Agent - Inbound (Existing Customers)

We offer work from home positions to handle incoming sales and customer service calls for a major security systems company.

Public Assistance

Public Assistance - COVID Hotline

WFH positions in customer service to handle incoming calls for public assistance related to the COVID Vaccine.

Public Assistance - COVID Hotline
See positions

What we do

The four pillars of our business

Hiring
We vets qualified work from home agents for your campaign needs. All agents are onboarded following strict onboarding practices which can include technology requirements, bilingual needs, experience specifics.
Training
Our management team come exclusively from a training background. We first learn your processes and products and manage product knowledge as it evolves to drive the best results out of our teams for you.
Management
Our core business model is results-driven. We manage our tele-agents to your KPIs
Flexiblity
We align with the ebbs and flow of your business and its seasonality freeing you of ramp-ups and layoffs

We speak your language

Our agents are based in the contingent US. Bilingual representatives are available on demand.

Spanish

French

Japanese

Mandarin

Cantonese

Arabic

Quality Service

Our advantages

Quick access to new sales channels
No fixed cost with client friendly economics
Out of footprint opportunities & sales reach in smaller markets
Flexibility to manage seasonality & product tests
Rapid scaling post proof of concept

Frequently asked questions

Can you provide a sales team?
We provides you with a full management functionality that results in faster revenue, more users, and the ability to serve your users better engaging with them efficiently.
Do you train your teams?
We provides you with a full management functionality that results in faster revenue, more users, and the ability to serve your users better engaging with them efficiently.
How fast can you hire a team?
We provides you with a full management functionality that results in faster revenue, more users, and the ability to serve your users better engaging with them efficiently.
Who will manage our CSRs?
We provides you with a full management functionality that results in faster revenue, more users, and the ability to serve your users better engaging with them efficiently.

Want to know more?

Text Apply to (518) 620-7280 to have someone from our staff contact you
Request a callback today
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